Who We Are

Our Staff

Carolyn Phillips, interim Director profile picture

Carolyn Phillips, Tools for Life Director

Carolyn P. Phillips earned her undergraduate degree from the University of Georgia and her master's degree from the University of Kentucky. She is a nationally recognized consultant in the field of assistive technology and disabilities. She has spoken to numerous groups on topics that include assistive technology, advocacy, self-determination, and living with a learning disability. Carolyn serves as director of Tools for Life, Georgia’s Assistive Technology Act Program; the Pass It On Center; and the National Assistive Technology Reuse Technical Assistance and Coordination Center. She has dedicated her time and energy to promoting independence for people with disabilities through advocacy, education, assistive technology, and fundraising.

Sheryl Ballenger, Deaf and Hard of Hearing Services Manager profile picture

Sheryl Ballenger, Deaf and Hard of Hearing Services Manager

Sheryl Ballenger has a doctorate in adult education from the University of Georgia. She earned a bachelor's degree in speech-communication disorders and a master's degree in deaf education. Her education began with an associate's degree in Interpreter Training and she is certified in American Sign Language. She is the deaf and hard-of-hearing services manager at AMAC, and brings more than 20 years of disability-related work experience to the Center.

Dawn Evans, AccessText Network Coordinator profile picture

Dawn Evans, AccessText Network Coordinator

Dawn Evans earned her bachelor's degree in psychology and a master's degree in social work from the University of Georgia. She is the AccessText Network Coordinator where she supports publishers and Disability Services Offices in colleges across the country to ensure the seamless request and delivery of publisher files on behalf of college students with disabilities. She has helped AMAC in achieving accessibility goals for more than eight years.

Patrick Fraser, Grants and Operations Manager profile picture

Patrick Fraser, Grants and Operations Manager

Patrick Fraser earned two bachelor's degrees and a master’s in public administration from the University of Georgia. He is AMAC's grants and operations manager. He also has served as a digital media projects coordinator within AMAC's Captioning and Described Media Unit, where he provided captioned media, audio description, and speech-to-text services to AMAC customers. Patrick previously managed the federally-funded PROFITT Grant collaboration, which provided vocational training and re-entry assistance to incarcerated individuals.

Doug Neal, Program Manager profile picture

Doug Neal, Program Manager

Doug Neal is focused on helping institutions strategize about accommodation tracking and reporting. Doug manages multiple projects for AMAC including, “SAM,” the Student Accommodation Manager; the University System of Georgia’s (USG) Board of Regent’s Annual Survey (and corresponding report) for Services for Students with Disabilities; and the data collection and reporting for the Center for Accessible Material Innovation (CAMI).

Zerrin Ondin, Research Scientist profile picture

Zerrin Ondin, Research Scientist

Zerrin Ondin has a doctorate in Instructional Design and Technologies from Virginia Tech, where she also earned a graduate-level certification in Human-Computer Interaction. Prior to joining AMAC, Zerrin worked with the Virginia Tech Assistive Technology Research Lab, where she conducted research on assistive mobile reading technologies for people with visual impairments. Her research interests include accessibility in education, universal design for learning, user experience in educational context, and assistive learning technologies.

John Rempel, Quality Control and Training Specialist profile picture

John Rempel, Quality Control and Training Specialist

John Rempel brings more than 18 years of training experience to AMAC, with certifications and extensive experience as an assistive technology specialist, vision rehabilitation therapist, and orientation & mobility specialist for individuals with vision loss. As a quality control and training specialist, John assesses individuals' needs, develops training materials for a number of Information and Communication Technology (ICT) Accessibility initiatives, manages the AccessGA initiative, and provides quality control for AMAC training materials and online assistive technology offerings.

Norah Sinclair, Instructional Technology and User Support Specialist profile picture

Norah Sinclair, Instructional Technology and User Support Specialist

Norah Sinclair works as a customer support and instructional technology specialist supporting AMAC's member students, disability service providers, and staff. She has a master's degree in media arts from the University of South Carolina and instructional technology teaching endorsement from North Carolina State University. In addition to accessibility, Norah has an interest in user-centered design, information architecture, and adaptive learning technology.

Guy Toles, Braille Production Manager profile picture

Guy Toles, Braille Production Manager

As the braille production manager, Guy Toles helps process braille orders from our members. This includes transcribing, proofreading, and creating tactile graphics for orders completed internally as well as managing projects that are outsourced. Guy earned a bachelor's in marketing from the University of Georgia and brings five years of braille transcribing experience to AMAC. He is also certified through the Library of Congress as a Literary and Mathematics Braille Transcriber.

Raminta Zebrauskas, Marketing and Video Production Manager profile picture

Raminta Zebrauskas, Digital Learning and Communications Manager

Raminta Zebrauskas is in charge of designing, implementing, and managing a communications strategy and programs for AMAC Accessibility. She serves as a liaison with internal and external media and other departments at Georgia Tech. She has college degrees in photography and one in film and video. Her formal education combined with years of experience in the field define her expertise in media and communications.

Meet the Full Team